Digital transformation: An innovative approach to supply chain optimisation

Abstract

This paper aims to bridge the information gap between practitioners and academics on Digital Transformation as a managerial innovation for supply chain optimisation, to contribute to both practice and theory. Seeking to understand how these developments will help address key supply chain challenges and opportunities. In this context, it is impossible to deny that digital technologies have fundamentally changed consumer behaviour, business activities and the relationships between all actors in the economy. A digital supply chain is an intelligent, efficient and value-driven process that enables new forms of revenue and business value to be generated for organisations and leverages new approaches through innovative technological and analytical methods. The digital supply chain is not about whether goods and services are digital or physical, but rather about managing supply chain processes using a wide variety of innovative technologies. Finally, digital technologies, systems, platforms and algorithms affect the way we collaborate, exchange, integrate, manage and control across the supply chain. To study the concept of digital transformation, a systematic literature review method was adopted.

Keywords : Digital Transformation, innovation, digitalisation, managerial innovation, supply chain.

JEL Classification Codes : O3 ; O32 ; M19 ; O14

Paper Type : Theoretical Research