The effect of telework on organizational commitment, case of IT Engineers Casablanca Rabat region

Abstract

Research in management sciences has proposed a set of works centered on the theme of corporate social responsibility (CSR) and that of organizational behavior, but few studies focus on telework. However, research seems limited to the interaction of these two variables. The concept of telework seems relevant because it questions the organizational functioning and the role of human resources management (HRM). Giving that turnover rates is a major occupation for companies as it affects their performance, we aim to determine the viability of his usage to improve this KPI.

We have selected the case of new technology companies in Morocco as a field of investigation. Our research is driven by the following question: can the perception of telework by employees have effects on their attitudes and behaviors in terms of organizational commitment?

We chose Moroccan IT companies as the subject of our study s they depend greatly on human capital to ensure continuity. There is a scarcity of local talent, which drives the turnover higher.

This article highlights the links of effects that connect our two variables through the analysis of 18 qualitative interviews. The results improve our understanding of the impact of telework on the behaviors and attitudes of employees in terms of organizational commitment.

The exploratory nature of our research leads us to choose a qualitative methodology with a comprehensive aim. Semi-directive interviews made it possible to explore the different perceptions of employees and the resulting organizational commitment behaviors, followed by analysis for each case based on occurrences in discussed themes. The study revealed a positive correlation between teleworking and organizational commitment.

Classification JEL: O15

Paper type: Empirical research