Soft skills and well-being at work: Essay of a theoretical frameworkin

Abstract

According to a study carried out in 2019 by the Malakoff Humanis group, 90% of employees believe that health and quality of life at work contribute to the company's performance. This percentage pushes companies to bet more on the well-being of their employees. Well-being refers to all the factors likely to positively influence the quality of life at work. These factors can be organizational, linked to working conditions, to management style. As they can be personal or psychological, linked to feelings of self-esteem, self-efficacy, motivation, degree of adaptability, sense of resilience, or positive thinking... which fall into the family of behavioral and personal skills, known as soft skills.

This work seeks to provide a theoretical understanding of the importance of soft skills in professional well-being, by answering this central question that guided our research: Do soft skills promote well-being at work? In order to answer this question, we will mobilize a theoretical study based on both a literature review relating to soft skills and well-being at work.

Our reflexion about this essay has shown that soft skills, called soft skills, represent a set of qualities that are very essential for well-being at work. However, the latter is not only the result of the mobilization and development of soft skills, other organizational and managerial factors can also improve well-being at work.The combination of all these factors therefore ensures great job satisfaction.

JEL Classification : M12

Paper type: Theoretical Research