Governance of skills and dynamics of Moroccan public organizations

Abstract

This article briefly discusses the evolution of the human factor within Moroccan public organizations and the difficulties these organizations face. We used the qualitative method through the hypothetical-deductive approach. Semi-structured interviews were conducted on a sample of administrative agents and various categories of civil servants, which resulted in a total number of 139 individuals, while knowing that the survey began from July 2019 to February 2020, we carried out this survey on the actors of the Moroccan public administration: the agents (recruitment, training, promotion, evaluation, etc.) and discovered how their competences are managed. This critical perception of the current state of skills governance sheds light on the field of research in Morocco by taking stock of the decisions taken in terms of skills management and the conditions required for its revitalization, bringing out this organization. of his lethargy faced for several decades. Another survey focused on 124 individuals (users) benefiting from the services offered by public organizations in order to analyze their attitudes and satisfaction with regard to the services offered to them by the public administration, and therefore know the economic and social impact of the reforms implemented.

All the suggestions of the people interviewed make us notice a certain parallelism and analogy between the proposals concerning the Moroccan administration and its agents, the two converge on an essential point which is that of the motivation of the agents, the sanitation of the administration and its modernization to bring it out of its lethargy.

JEL Classification :  M12

Paper type : Empirical research