Organizational culture in the Netherlands structures : case study for telework integration

Abstract

Since the Second World War, according to the OECD, has the world experienced a global crisis as paralyzing and consequential as that caused by the Covid 19 pandemic.

Against this backdrop of crises, organizations found themselves obliged to adapt its process to the context of the crisis. Among these organizational models is teleworking (as well as Home Office and Remote Work).

However, teleworking proved to be nothing new to the Dutch organizational context. Dutch companies had already experimented with and adopted the digitalized model long before Spring 2020. Today, Dutch organizational culture is more than ever in the spotlight, and represents a textbook case for structures wishing to embark on an efficient, value-adding digital transformation.

If the success of digitalization has been observed in the Dutch context, it is not exclusively dependent on technological progress, but also on a corporate culture that fosters trust, empathy and flexibility in the so-called matrix organizational model.

This article aims to highlight the strengths of Dutch culture that have contributed, directly or indirectly, to the successful implementation of teleworking, while at the same time offering a comparative analysis of the Moroccan cultural context, where the introduction of teleworking is still is still debated.

The literature that we exploited in this work is essentially conceptual, putting forward several theoretical concepts. Although the work exploited emanates from empirical work, our analysis focuses on the conceptual conclusions drawn from it. This analysis is essentially comparative on the basis of the national reference model (applied to the both countries concerned), although it is still at an embryonic stage, inspiring future work on the feasibility of lessons learned from the Netherlands in the Moroccan context.

Keywords : Organizational culture, telework, remote work, office, home, digitalization

Classification JEL : J18

Paper type : Theoretical Research