Comparative analysis Morocco-South Korea in the context of E-administration and the digital transition of the State

Abstract

This article, from the conceptual literature, more theoretical than practical, aims to analyze the role of digitalization in the performance of Moroccan public administrations.In recent years, several governments have turned their attention to the digital phenomenon, offering users digital services that facilitate access to information and simplify administrative procedures, with the aim of bringing the public closer to public administration and raising awareness of its benefits.Strengthening Morocco's e-government, guided by the Korean approach, requires significant adaptation of best practices observed in South Korea. By leveraging South Korea's advanced technological infrastructure and government initiatives, Morocco can achieve the transition to digital government.South Korea and Morocco have established several partnerships for the digitization of public administration, as part of broader cooperation in information and communication technologies (ICT).The aim of this article is to synthesize a systematic review of the literature on the phenomenon of digital transformation and e-government, to analyze the factors influencing this transformation and to identify the obstacles that may arise during the digitization process.The research carried out shows that there are several prerequisites and determinants for a successful digital transformation of public administration (trust, awareness, acceptance, agility...).To gain a better understanding of the subject, we will try to gather as much information as possible on the achievements of South Korea and Morocco in terms of the digitization of public services, in order to compare the two countries and draw up recommendations and best practices for mastering the digital transition of public administration.     

Keywords: digital transformation, e-government, Morocco, South Korea, Public administration.                 

Classification JEL: H11

Paper type : theorical Research