Results-Based Management: Benchmarking Analysis for Successful Implementation in the Moroccan Public Administration

Abstract

In contrast to the traditional model of public management based on an alignment with administrative procedures and the recommendation of objectives based on means rather than results, a new managerial approach has emerged, known as Results-Based Management. This is a management system based on objectives, with techniques borrowed from management tools in the private sector before being used in the public sphere by international development aid agencies in defining project cycles to achieve expected results, such as the eight Millennium Development Goals established by UN member states in 2000, with a view to overcoming them by 2015, or the seventeen Sustainable Development Goals (SDGs) established in 2015, with a view to achieving them by 2030. In Morocco, the introduction of the new public management system within the public administration has become necessary as a result of the growing expectations of the population, the optimisation of resources and the increase in the conditions for granting aid from the various donors. To this end, a range of corrective measures have been taken to support the performance of public services through the implementation of a new management style for public funds, aimed on the one hand at optimising their use in complete transparency, and on the other hand at enshrining the principles of accountability and responsibility by strengthening the role of control institutions. Following the example of international experience in this field, the aim of this paper is to evaluate the implementation of this new managerial approach within the Moroccan public administration, highlighting the keys to its success. However, the assessment of the implementation of this approach highlights that efforts must be made to reinforce the achievements in this area and to overcome the underlying obstacles.

Keywords : Results-based management, new public management, new style of managing public funds, Moroccan public administration, Performance of public services..

Classification JEL: H11

Paper type: Empirical Research