The role of cultural diversity management in organizational resilience: Theoretical review

  • Hasnaa LARAQI Faculty of Law, Economics and Social Sciences of Ain Chock, Hassan II University of Casablanca, Morocco
  • Yasmina BENNIS BENNANI Faculty of Law, Economics and Social Sciences of Ain Chock, Hassan II University of Casablanca, Morocco
Keywords: Management, cultural diversity, organizational resilience, human resources

Abstract

Today's businesses operate in an increasingly complex and dynamic world where unexpected events are everywhere. As such, they must develop the resilience to handle unexpected disruptions, maintain high performance, and even thrive. There is preliminary evidence in research that cultural diversity plays an important role in building organizational resilience. Despite numerous studies on resilience and diversity, the connection between these two concepts has remained largely unexplored in the literature.

The purpose of this paper is to examine the impact of cultural diversity management on organizational resilience by answering the following questions: What is the role of cultural diversity in the development of organizational resilience? To answer this question, we relate existing research on elements of organizational resilience to results on cultural diversity in organizations. This article affirms the need to reflect on the importance of cultural diversity for organizations working to actively build organizational resilience. Indeed, cultural influence plays an important role in employee training, location selection, leadership style, and management of external stakeholders and alliances to increase organizational resilience.

 

Keywords : Management, cultural diversity, organizational resilience, human resources

JEL Classification : M14

Paper type : Theoretical Research

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Published
2023-07-30
How to Cite
LARAQI, H., & BENNIS BENNANI, Y. (2023). The role of cultural diversity management in organizational resilience: Theoretical review. International Journal of Accounting, Finance, Auditing, Management and Economics, 4(4-1), 81-97. https://doi.org/10.5281/zenodo.8197030